Last updated: April 2026
When you submit a quotation request, lighting review request, or contact form, we collect personal information including your name, email address, phone number, studio or company name, camera bodies in use, and shoot requirements. We also automatically collect technical data such as IP address, browser type, and pages visited through standard server logs.
We use your information to respond to inquiries, prepare lighting package quotations, coordinate shoot follow-up, provide technical support for Godox fixtures and the X-system controls fabric, and send relevant firmware and product updates. We do not sell your personal information to third parties.
Your data is stored on secure servers with industry-standard encryption. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, or destruction.
This Site uses cookies to improve your browsing experience and analyze site traffic. You can manage cookie preferences through your browser settings. Disabling cookies may affect some Site functionality.
We may use third-party analytics services to understand how visitors use our Site. These services may collect anonymous usage data governed by their own privacy policies.
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, or as required by applicable law. Quotation and lighting-review records are retained for a minimum of 7 years for compliance and support continuity.
You have the right to access, correct, or request deletion of your personal information. To exercise these rights, please contact us through our contact page. We will respond to your request within 30 business days.
As a global company, your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for cross-border data transfers in compliance with applicable regulations including GDPR.
We may update this Privacy Policy periodically. Material changes will be posted on this page with an updated revision date.
For privacy-related inquiries, please contact our Data Protection Officer at our contact page or email [email protected].